If this Frequently Asked Questions list does not answer your question, please email: sdman@librarysmith.co.uk

Q) When I install run installNT.bat I get an error saying

'Error: could not get status of shutdown service. 6'

followed by

'Service removal failed. Could not stop running shutdown service. 6 '

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Q) How do I schedule timed jobs with shutdown manager.

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Q) I get the message Error Starting Program, 'SHUTDOWN9X.EXE is linked to missing export ADVAPI32.DLL:DuplicateTokenEx'

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Q) What information goes in the client list? IP or computer name?

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Q) On a Windows 95/98/Me system, the client software does not start automatically. I have to manually run shutdown9x.exe to start it. It then appears in my system tray.

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Q) Can I use the client software to shutdown a standalone machine?

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Q) Which TCP/IP ports does the software use?

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Q) How do I start and stop the Windows NT/2000/XP service

A) From a command prompt type the following:-

net start shutdownNT and net stop shutdownNT

You can also install and uninstall the service with:

shutdownNT install and shutdownNT uninstall

The service can also be started from the services section in control panel (or Administrative tools in Windows 2000/XP).


Q) Windows 98SE hangs on the windows shutdown screen. What is the solution to this?

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Q) Is it possible to Power off a Windows NT 4.0 Computer?

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Q) I'm am having trouble updating my windows 9x clients to version 2.5.

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Q) On some PCs with a wireless card, the Remote Shutdown Manager service is not running after a reboot.

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