If this Frequently Asked Questions list does not answer your question, please email:
sdman@librarysmith.co.uk
Q) When I install run installNT.bat I get an error saying'Error: could not get status of shutdown service. 6'
followed by'Service removal failed. Could not stop running shutdown service. 6 '
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| Q) How do I schedule timed jobs with shutdown manager.
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| Q) I get the message Error Starting Program, 'SHUTDOWN9X.EXE is linked to missing export ADVAPI32.DLL:DuplicateTokenEx'
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| Q) What information goes in the client list? IP or computer name?
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| Q) On a Windows 95/98/Me system, the client software does not start automatically. I have to manually run shutdown9x.exe to start it. It then appears in my system tray.
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| Q) Can I use the client software to shutdown a standalone machine?
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| Q) Which TCP/IP ports does the software use?
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| Q) How do I start and stop the Windows NT/2000/XP service
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Q) Windows 98SE hangs on the windows shutdown screen. What is the solution to this?
A) This is a know set of issues with Win98SE a fix from Microsoft is available from the this link although this doesn't always work. There are many sources of information on the web regarding shutdown issues. A quick web search should provide you some troubleshooting guidelines.
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| Q) Is it possible to Power off a Windows NT 4.0 Computer?
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| Q) I'm am having trouble updating my windows 9x clients to version 2.5.
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| Q) On some PCs with a wireless card, the Remote Shutdown Manager service is not running after a reboot.
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